Frequently Asked Questions (FAQ)
How does a group break work?
In a group break, multiple participants purchase spots in a break. Each spot corresponds to a team, division, or specific cards. We then open the boxes live on camera and distribute the cards based on the break format. It's a great way to enjoy the thrill of opening packs without having to buy an entire box yourself.
What are minis?
Minis are a fun way to fill breaks. Participants purchase spots in a mini, and the winner(s) receive the remaining spots in the main break. It's a cost-effective way to get into a break and increases your chances of participating.
What types of cards do you offer in your breaks?
We offer a wide range of cards from top brands like Panini and Upper Deck. Our breaks often feature popular sets like NBA, NFL, and other sports cards. We focus on hits from superstars and promising rookies, including patches, autographs, and case hits.
How do I participate in a break?
To participate, simply join our Facebook Group then visit our website, choose a break you're interested in, and purchase a spot. We announce break schedules on our website and social media channels. You can watch the breaks live on our platform.
6. How are my cards shipped?
We offer On-Demand shipping, giving you the piece of mind and control over your cards. Simply purchase your mailout when you are ready and our team will put together a package, catered to your order. Mail Request
Typically our members will wait for a few breaks to fill up a decent sized mail out.
We take great care in shipping your cards. All cards are securely packed and shipped with tracking to ensure they arrive in excellent condition. We use protective packaging to prevent any damage during transit.
7. What payment methods do you accept?
We accept various payment methods, including credit/debit cards and PayPal.
8. What happens if I win a spot in a mini but the main break isn't filled?
If the main break isn't filled, we will either reschedule the break or provide options for a refund or credit towards a future break. We strive to ensure all participants have a fair and enjoyable experience.
9. Do you offer international shipping?
Yes, we do offer international shipping. Additional shipping fees may apply based on the destination. Please contact us for specific international shipping rates and details.
10. How can I stay updated on upcoming breaks and events?
You can stay updated by following us on social media, subscribing to our newsletter, and regularly visiting our website. We frequently update our platforms with new breaks, events, and promotions.
11. What if I have a problem with my order or shipment?
Customer satisfaction is our top priority. If you encounter any issues with your order or shipment, please contact our support team immediately. We will work quickly to resolve any problems and ensure you are satisfied with your experience.
